Customer care
How to Order
Buying pre-loved luxury should feel as assured as buying at the boutique. Here’s how it works.
- 1
Find your piece
Browse by category or brand, or search. Every listing shows the condition grade, inclusions, how it was authenticated, and real photos you can zoom into.
- 2
Ask us anything
Want more photos or a video, or have a question about condition? Tap “Inquire via Messenger” on any piece and we’ll reply quickly.
- 3
Add to bag & check out
Each piece is one of a kind. Once you start checkout it’s reserved for you for 15 minutes, so nobody else can buy it while you pay.
- 4
Pay securely
Pay with GCash, Maya or bank transfer. Meeting up? Pay in cash or by credit card on the spot.
- 5
Receive it
Insured delivery within Metro Manila (₱250) or nationwide (₱450), a meet-up or showroom pickup. Track every step from your order page.
Paying by bank transfer
Choose Bank Transfer at checkout. You’ll see our account details on your order page. Transfer the amount, then upload a screenshot of the confirmation within 24 hours. Your piece stays reserved while we verify it, and we’ll email you as soon as it’s confirmed.
Track your order
Your confirmation email links to your order page. You can also find it any time at Track Your Order, or under My Orders if you have an account.
Every piece is 100% authentic — guaranteed.