Frequently Asked Questions

Yes — 100%. Every piece is authenticated before listing (expert inspection, plus Entrupy, watchmaker checks or GIA/IGI certificates where applicable) and covered by our lifetime money-back Authenticity Guarantee.

Brand New: unused. Pristine: looks unused on close inspection. Excellent: lightly used, minimal wear. Very Good: gentle visible wear. Good: visible wear, fully functional, priced accordingly. We also list specific notes and photograph every flaw.

Of course. Tap “Inquire via Messenger” on any product page and we’ll send extra photos or a video, usually within the hour during business hours.

The items that come with the piece — box, dust bag, receipt, authenticity card, strap, warranty card and so on. Each listing shows exactly what’s included and what isn’t.

We accept GCash, Maya, bank transfer. For meet-ups you can also pay in cash or by credit card on the spot.

Yes. Starting checkout reserves the piece for 15 minutes. After you place the order, it stays reserved while you pay (24 hours for bank transfer).

Layaway is coming soon. Message us if you’d like to be notified when it launches.

No — you can check out as a guest. An account lets you see all your orders and balances in one place and keeps your wishlist on every device.

₱250 within Metro Manila (1–2 business days) and ₱450 provincial (2–5 business days). Every parcel is insured and discreetly packed.

Meet-ups in Quezon City by appointment. Cash or credit card accepted on the spot.

All sales are final as each piece is one of a kind — except if an item is not authentic (full refund, any time) or not as described (tell us within 48 hours of delivery). See Shipping & Returns for details.

Yes — we buy outright and sell on consignment. Send photos through our Sell to Us form for a no-obligation offer within 1–2 business days.